FAQ

Frequently Asked Questions (FAQ)

Where are you based? And how far will you travel?

I am based in Brisbane and available for photographic sessions within the Brisbane Metropolitan Area. Out of area requests are welcome, please discuss this when you make an inquiry or a booking. A travel fee may apply to out of Brisbane Metropolitan Area.

 

How long does the photo session last?

Between 1-2 Hours depending on the size of your group.

 

Where are the photo shoot locations?

Your photos will be taken at a beautiful location of your choice – either at your house, a local park, by the water etc.
I have a number of stunning and very popular outdoor locations in and around Brisbane that have worked really well for my Family, Couples and Kids Photography sessions with previous clients. However, if you have a particular local place that you would like to use, we can discuss it and find the best location choice for you.

 

What happens if the weather is bad on the day of my outdoor session?

Naturally the weather can create problems for an outdoor photo shoot, so if necessary we can reschedule, or relocate. We will discuss all the options on the day prior to your shoot. Every effort will be made to stage the shoot, however if the weather means it’s a no go, then we will reschedule for another time.

 

What if I need to postpone or cancel the photo shoot?

I ask that any postponement must be agreed between you and me at least 24 hours prior to the shoot, failure to do so will result in the loss of your Booking Fee.

Cancellations will also result in a loss of the $50 Booking Fee already paid upon booking. This booking fee is non-refundable, although date rescheduling is permitted – subject to photographer’s availability.

 

How do I make a booking?

Either Contact Me directly or send me an email via my Contact Page. To discuss your session details and to confirm a date, time and location for your photo shoot.

 

Do I need to pay a deposit?

Yes, in order to secure your session date, I ask that you pay a $50 Booking Fee, Either via my websites online (PayPal) Payment Optionor by Direct Bank Deposit.  This booking fee is non-refundable, although date rescheduling is permitted.

 

Do you have a studio?

My work is predominantly done using natural light at outdoor locations because this suits most families and individuals. However, I can come to your home and use appropriate rooms in your home or use your outdoor areas.

 

How do I view and order my photographs?

Your collection will be made available for you to view privately online via a personal (Password Protected) Client Login area on this site.

 

Roughly how long does it take before the photos are ready?

Generally within 3-4 weeks. I will email you once the photographs have been edited and uploaded to the website, so you can log-in and start viewing your photos!

 

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